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FAQ

  • What payment methods are available?
    The following payment methods are available: Revolut, MasterCard, PayPal, Visa, Cashlink, Cash on Delivery.
  • Does my product have a warranty?
    All Mr Maria products have a twentyfour month warranty. Please be advised that warranty only applies when the product is handled in a normal and proper fashion as stated in the user manual. We will ask for photos of the defect to determine the case.
  • Can I use my product outside?
    With the exception of Snuffy sitter, all products should be used inside.
  • Can I change the light source?
    All Mr Maria lamps have replaceable light sources, determine which lightsource your design has and read how you can replace it below. 1. You have a Miffy first light, rechargeable silicone 30 cm Miffy nightlight. Please purchase a new led module. 2. You have a Mr Maria design with dimmer on the cord. Please purchase a new module (Mr Led2). You can also upgrade your lamp to operate with a Mr Maria Remote with extra functionality (sleep timer, wake-up timer) by purchasing a Replacement Kit 2.0. This includes a new led module (Mr Led8) with USB connection and a Mr Maria remote. This upgrade cannot be used for Miffy First Light. 3. You have a lamp with a Mr Maria remote. You can order a new led module.
  • My question is not listed
    Please contact us by email at info@crabandwhale.com where we will be able to do our best to help you.
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